What brokers should be asking clients about the 2026 credit card changes

October 9, 2026

Every now and then, the market hands you a perfect opportunity to pick up the phone.

Following changes to credit card programs across Australian banks on 1 October 2026, fees, insurance benefits and rewards may look different for some cardholders. For the millions of Australians who have relied on travel insurance included with their credit card, now is a good time to check what these changes mean for their cover.

You don’t need to be an expert on every regulatory change, instead use it as a reason to start a conversation.

 

A few questions worth asking

 

When you’re speaking with clients about upcoming travel or reviewing their insurance, consider asking:

  • Do you have any travel plans?
  • Is your travel for business, leisure or both?
  • Are you currently relying on your credit card for travel insurance?

 

If your client travels for work, ask a few more questions:

  • Who in the business travels?
  • How often do they travel?
  • Are employees, directors or executives travelling?
  • How is business travel insurance currently arranged?
  • What happens if a business trip needs to be cancelled?

 

Understanding how a client manages business travel can uncover an opportunity to review whether their current arrangements still suit the way they operate.

Whether it’s a family holiday, an overseas trip or travel for work, cora gives brokers a simple way to quote and bind travel insurance online. With cora, brokers can access both Battleface leisure travel and Chubb Business travel insurance in one platform.

Recent shifts in credit card complimentary insurance criteria are a timely reason to start the conversation. You don’t need to wait for a renewal or formal review. If your clients have travel coming up, ask what they’re currently relying on and whether it still works for them.

Sign up to cora today and start quoting travel insurance today.

 

 

This article has been prepared by insurance.com.au Pty Ltd (insurance.com.au) ABN 27 163 909 073, an Authorised Representative (AR Number 443422) of Community Broker Network Pty Ltd ABN 60 096 916 184 AFSL 233750. We are a member of the Steadfast network and act on your behalf.

 

Travel Insurance featured in this material is made available through Cora, a digital platform owned and operated by insurance.com.au, available only to insurance Brokers within the Steadfast Network. Travel Insurance products on the platform are either issued and underwritten by Chubb Insurance Australia Limited (ABN 23 001 642 020, AFSL 239687),or administered by Battleface Insurance Services Pty Ltd (ABN 28 650 606 045, AFSL 536280), also operating under the trading name Robin Assist, and underwritten by Pacific International Insurance Pty Ltd (ABN 83 169 311 193). A commercial arrangement exists between insurance.com.au, Cora, Battleface, and Chubb. Under these arrangements, insurance.com.au acts as a distributor for Battleface and Chubb, and is paid financial benefits, commissions, or fees by them for distributing and facilitating these insurance products. For full details on our relationships and services, view our Website Disclosure Wording (WDI) and our Terms and Conditions of Trade.

 

The information in this article is of a general nature. The information is current at the time of publication. While every effort has been made to verify the accuracy of the information, insurance.com.au, its officers, representatives, employees and agents disclaim all liability (except for any liability which by law cannot be excluded), for any error, inaccuracy in, or omission from the information contained in this material for any loss or damage suffered by any person directly or indirectly through relying on the information.

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Disclaimer: Cora Insurance (cora) is a trading name of insurance.com.au Pty Ltd ABN 27 163 909 073, which is an Authorised Representative AFSRN 443422 of Community Broker Network Pty Ltd ABN 60 096 916 184 AFSL 233750. Please refer to our Website Disclosure Wording and Privacy Policy for further information.
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The information provided by insurance.com.au on this website is general advice only and does not take into account your personal objectives. You should refer to the insurer’s Product Disclosure Statement (PDS) and, where available, Target Market Determination (TMD) for details of cover and terms of acceptance.